Medivantek’s virtual assistants do more than handling routine tasks like billing and revenue cycle management. We understand that growing your practice means onboarding new providers and ensuring their schedules fill from day one.
Connect With a Virtual Assistant NowOur Virtual Medical Assistants professionally manage incoming calls, route messages, and schedule appointments to reduce no-shows and keep your calendar full. We help maintain a smooth patient flow while enhancing front-desk efficiency.
We recognize that certain screening questions—such as involvement with DCF or legal matters—are highly sensitive. Our VMAs approach these carefully, following ethical guidelines and privacy laws.
We verify patient insurance coverage, copays, and deductibles before the visit, helping you prevent billing delays and claim denials. Our team works with major payers across the USA and adapts to your preferred clearinghouse system.
Our VMAs assist with prior authorization requests, status checks, and documentation submission to ensure timely approvals. We help you avoid treatment delays and revenue disruption caused by authorization-related denials.
Trained in top EHR platforms like eClinicalWorks, Kareo, Athenahealth, and DrChrono, our VMAs update patient records, document encounters, and ensure accurate data capture—reducing provider admin time significantly.
We send appointment reminders, manage digital intake forms, and follow up with patients after their visit to improve satisfaction and retention. Our VMAs support proactive communication that drives continuity of care.
Our team supports billing departments with claims data entry, charge posting, and basic denial triage. This reduces the load on your in-house team while helping speed up revenue cycle turnaround.
We help set up virtual visits, share access links with patients, troubleshoot fundamental tech issues, and manage telehealth schedules—making virtual care delivery seamless for both providers and patients.
Our VMAs assist with prescription refill requests and coordinate lab result follow-ups, ensuring nothing slips through the cracks in your clinical workflow.
Our Virtual Medical Assistants streamline your operations by handling non-clinical tasks with precision, speed, and compliance—freeing up your in-house team to focus on quality patient care. Our team proactively manages patient inquiries—including those from referral platforms like Psychology Today—helps convert even the busiest providers’ schedules, and supports sensitive patient communications with professionalism and care.
Running a successful medical practice in Ohio and the USA involves more than just patient care. From front desk inefficiencies to EHR overload, administrative bottlenecks can lead to poor patient experience, revenue loss, and staff burnout.
